Frequently Asked Questions
What are vape pens?
Vape pens are pocket-size devices consisting of a battery attached to a cartridge filled with a cannabis concentrate.
Is there any warranty on my vape pen or refill?
We cover any manufacturer defects and malfunctions up to 30 days after the initial purchase. If you have an issue with your vape pen or refill cartridge, reach out to us through our contact page with your order number and let us know of the issue in as much detail as you can. We will ask to see a picture of the problem and attempt to troubleshoot it remotely. If it cannot be fixed, we’ll coordinate either a replacement or coupon code depending on the situation.
Is vaping healthier than smoking cigarettes?
Vaping is less harmful than smoking. Cigarettes heat nicotine which is extracted from tobacco to create an aerosol that you inhale. Vape pens delivered nicotine in e-liquid, which is a much less harmful way.
Can I use my vape pen in places where I’m not allowed to smoke?
There are no rules prohibiting or limiting the use of vape pens in public places. While vaping is not allowed in some places, such as stadiums and most airports, it is allowed in others. Vaping around others, particularly non-smokers, helps to be respectful.